Are you a reliable, organized, and customer-focused individual looking to join a fast-paced team? We are seeking a Towing Dispatcher to coordinate driver activity, support customers, and ensure efficient day-to-day operations. If you thrive in a high-energy environment and enjoy helping people, we want to hear from you!
Key Responsibilities
· Monitor and coordinate driver activity and assignments using communication devices.
· Maintain real-time status and locations of all drivers.
· Utilize computers, radio systems, telephones, fax machines, and other communication equipment.
· Accurately access and enter data into Intow immediately as calls come in.
· Answer all inbound calls in a courteous, friendly, and professional manner — must answer within 3 rings or less .
· For all non-law enforcement calls, provide drivers with all required information, including:
· Customer name
· Call-back number
· Vehicle year, make, model, and color
· Breakdown location (including county and state when needed)
· Direction of travel
· Tow destination
· Reason for tow
· Method of payment
· Enter special instructions in Driver’s Notes and all additional details in Dispatch Notes .
· Understand all pricing structures: charge accounts, COD customers, PI customers, and law enforcement tows.
· Assist Customer Service with releases, lot visits, and phone calls as needed.
· Support billing and collections when required.
· Perform filing duties during shift.
· Handle cash register and complete all end-of-shift responsibilities.
Preferred Qualifications
· Bi-Lingual (English/Spanish) strongly preferred.
· Previous dispatching experience is a plus but not required.
· Strong communication skills and ability to stay calm under pressure.
· Comfortable working with multiple technology platforms.
Why Join Us?
· Fast-paced, team-oriented environment
· Opportunity for growth and skill development
· Competitive pay and benefits
...Your Contribution Entry level Electrical Engineer to support our Compressor Product Engineering Group in the development and launch of automotive air conditioning compressor designs for global customer vehicle applications. This position requires a hands-on individual...
...Jack Build, wrap, sort pallets Electric Pallet Jack Cherry Picker Packing & Labeling product according to specifications... ...Operate RF scanner Operate hand truck/dolly Sit Down Forklift dress code: Shirts or t-shirts must have sleeves and be...
...Plan PPC strategies for new product launches - Collaborate on SEO and listing optimization - Test creatives and ad copy to improve click-through rates - Manage bids and budgets for maximum ROI - Explain advertising data clearly to clients on a monthly video call...
...POSITION DESCRIPTION: RESIDENT SECURITY I. INTRODUCTION Functions under the direct supervision of the Security Supervisor and Shift Leads. Is required to use initiative and sound judgment to assure the efficient, effective, and timely accomplishment of all duties...
...Instructor teaches class in a safe, enjoyable, and positive environment that promotes member wellness and engagement in accordance with YMCA policies and procedures.WHAT YOUR DAY MAY LOOK LIKENo two days are the same in this role but every day centers on bringing...